C444 Game Privacy Policy

1 Introduction

This Privacy Policy applies to C444 Game, accessible at c444game.vu and through the official Android app. It describes how we collect, process, store, and protect personal data belonging to players and site visitors.

By registering an account or continuing to use C444 Game, you confirm that you have read this Privacy Policy and agree to the practices described within it. This policy should be read together with our Terms and Conditions, which govern the overall relationship between you and the platform.

We take data privacy seriously. This is not just a legal formality — how your data is handled has a direct impact on your experience and your trust in the platform. Our approach is straightforward: collect what is genuinely needed, use it only for the stated purposes, protect it properly, and give you clear options when it comes to how your data is managed.

2 What Personal Information We Collect

The specific data we collect depends on how you interact with C444 Game. The main categories are:

We do not collect sensitive personal data such as religious beliefs, ethnicity, or health information. We do not collect full payment card numbers — only reference identifiers sufficient to process your transaction are stored.

3 How We Collect Your Information

Information is collected through three main routes:

• Directly from you: When you register an account, complete your profile, make a deposit or withdrawal request, contact support, or respond to a promotional offer.
• Automatically: When you use the website or app, technical and usage data is collected automatically through standard server logs, session tracking, and similar technologies. This happens whether you are logged in or browsing as a visitor.
• From third parties: Payment providers such as JazzCash and Easypaisa may share transaction confirmation data with us to verify that a deposit or withdrawal has been processed. Identity verification services may confirm the validity of documents you submit. We only receive what is necessary for the specific purpose.

4 How We Use Your Personal Data

Your data is used for the following purposes, each of which is necessary to provide the platform and maintain a fair, secure experience for all players:

• Account management: Creating and maintaining your account, authenticating your identity when you log in, and processing account changes such as password resets or contact detail updates.
• Transaction processing: Handling PKR deposits via JazzCash, Easypaisa, Raast, bank transfer, and other supported channels; processing withdrawal requests to your nominated payment method; maintaining accurate PKR account balances.
• Platform security: Detecting and preventing fraud, identifying suspicious login attempts, investigating reports of Terms and Conditions violations such as multi-accounting or bonus abuse.
• Customer support: Responding to queries, resolving withdrawal delays, and addressing any issues you raise with the support team.
• Responsible Gaming: Monitoring for patterns that may indicate problem gaming behaviour, applying self-exclusion or deposit limit requests, and maintaining records of any self-exclusion periods.
• Marketing communications: Sending promotional offers, bonus notifications, and platform updates — but only where you have not opted out. You can update your communication preferences in your account settings at any time.
• Platform improvement: Analysing usage patterns in aggregate to understand which games are most popular, where players encounter difficulties, and how the overall platform experience can be improved.
• Legal and compliance obligations: Maintaining records as required for financial transaction reporting, identity verification, and dispute resolution.

5 Payment Data and PKR Transactions

All financial transactions on C444 Game are conducted in PKR. Supported payment channels include JazzCash, Easypaisa, Raast, standard bank transfers, debit/credit cards, and mobile wallets. Each of these providers has its own privacy policy that governs how they handle data on their end — we recommend reviewing those policies if you have questions about how your payment provider handles your information.

On our side, the following principles apply to payment data:

• Full payment card numbers are never stored on C444 Game servers. Only a reference identifier (such as a masked account number or transaction ID) is retained.
• JazzCash and Easypaisa wallet references are stored only as long as needed to process the relevant transaction and maintain your transaction history.
• Your complete transaction history in PKR is accessible within your account for your own reference.
• Withdrawal requests are processed only to payment accounts registered in your own name. We do not send funds to third-party accounts.

6 Sharing Your Personal Data

C444 Game does not sell, rent, or trade your personal data. Your information is shared only in the following limited circumstances:

• Payment processors: JazzCash, Easypaisa, Raast, banks, and card processors receive only the information necessary to process your specific transaction.
• Identity verification providers: When verification is required, a specialist third-party service may process your submitted documents to confirm their validity. These providers are contractually bound to handle data securely and to use it only for the specific verification purpose.
• Technology service providers: Hosting, platform infrastructure, and customer support tool providers may process data on our behalf. They do so under data processing agreements and are not permitted to use your data for their own purposes.
• Legal requirements: If required by applicable law or in response to a valid legal process, we may disclose information as legally obligated. We will inform you of such a request where we are legally permitted to do so.
• Business transfers: In the event of a merger, acquisition, or sale of platform assets, your data may be transferred to the acquiring entity as part of that transaction. You would be notified of any such change.

7 Cookies and Tracking Technologies

C444 Game uses cookies and similar technologies to make the platform work correctly and to understand how it is being used. A cookie is a small text file placed on your device when you visit a website. It does not give us access to your device or to any personal data beyond what you have shared with us.

The types of cookies we use:

• Essential cookies: Required for the platform to function. These handle session management, login authentication, and security checks. You cannot opt out of essential cookies without the platform ceasing to function correctly.
• Functional cookies: Remember your preferences — such as language settings and layout choices — so you do not have to reset them each session.
• Analytics cookies: Collect anonymised data about how the platform is used — pages visited, time spent, features accessed. This helps us identify areas for improvement. No personally identifiable information is passed through analytics cookies.

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect how certain parts of the platform behave. We do not use third-party advertising cookies or cross-site tracking cookies.

8 Data Security

We take reasonable and industry-standard technical and organisational measures to protect your personal data from unauthorised access, loss, alteration, or disclosure. These measures include:

• Encrypted data transmission using HTTPS/TLS across all platform connections.
• Secure storage of account passwords using one-way hashing — your actual password is never stored in readable form.
• Access controls that restrict which team members can access personal data, limited to those with a legitimate operational need.
• Regular internal reviews of data handling processes and security configurations.
• Two-factor authentication options available to players for additional account protection.

While we work hard to protect your information, no digital system is completely immune to risk. We strongly recommend that you use a unique, strong password for your C444 Game account and that you do not share your login credentials with anyone. If you suspect your account has been accessed without your authorisation, contact support immediately.

9 How Long We Keep Your Data

We retain personal data only for as long as it is necessary for the purposes set out in this policy. The general retention principles we follow are:

• Active accounts: Data is retained for as long as your account remains open and active on the platform.
• Closed accounts: Following account closure, certain data — including transaction history and identity verification records — may be retained for a period of up to five years for record-keeping and dispute resolution purposes.
• Communication records: Support chat logs and emails are kept for a period sufficient to resolve any related disputes and are deleted thereafter.
• Technical logs: Server and access logs are retained for a limited period for security monitoring and are then deleted or anonymised.

When data is no longer required, it is either securely deleted or anonymised so that it can no longer be connected to you as an individual.

10 Your Data Rights

As a C444 Game account holder, you have the following rights in relation to your personal data. You can exercise any of these rights by contacting our support team:

We will respond to data rights requests within a reasonable timeframe. In some cases, we may need to verify your identity before processing a request to ensure we are acting on instructions from the legitimate account holder.

11 Minors and Under-18 Users

C444 Game is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that your child has provided personal data to C444 Game, please contact us immediately. Any account identified as belonging to a minor will be closed and all associated data deleted as soon as reasonably practicable.

If you share a device with younger family members, we strongly recommend that you log out of your account after each session and keep your login credentials secure to prevent accidental or unauthorised access.

12 Changes to This Privacy Policy

C444 Game may update this Privacy Policy from time to time to reflect changes in platform practices, new features, or evolving data protection standards. When material changes are made, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via their account contact details.

Continued use of C444 Game after an updated policy has been published constitutes acceptance of the updated terms. We recommend reviewing this page periodically, particularly before making a significant deposit or registering a new payment method.

13 Contact Us About Privacy

If you have a question about this Privacy Policy, want to exercise a data right, or have a concern about how your personal information has been handled, please reach out to our support team. We aim to respond to all privacy-related queries within one business day.